Better enquiries
Capture customer details, registration, selected work types, notes, preferred dates and supporting photos before the team responds.
Garage booking system
A garage booking system that keeps your workshop in control
Let customers send a clear online enquiry while your team keeps control of availability, estimates, booking confirmation and the workshop diary.
Easy switching
Bring your customer and vehicle records with you
Export your existing customer and vehicle data from a spreadsheet or garage system, then import it into Workshop IQ. Common columns are recognised and duplicate emails, phone numbers and registrations are checked before records are added.
No double booking
Customer preferences are not automatic appointments. Your team checks capacity and confirms the booking when the estimate is accepted.
One customer link
The same secure customer app link carries the enquiry into estimate approval, job updates, messages, payment and invoice history.
How it works
A booking process your workshop controls
- 1
The customer sends an enquiry and selects the work they need, such as service, tyres, diagnostics or repair.
- 2
Your team reviews the request against workshop capacity and prepares the estimate.
- 3
The customer accepts in the customer app, then the work becomes a confirmed booking in the diary.
- 4
The job card, parts requirements and customer communication remain connected from booking through completion.
Questions
Frequently asked questions
Can customers choose their preferred appointment date?
Yes. They can suggest a preferred day or available slot, while the garage remains in control of what is confirmed.
Can customers attach photos to a booking enquiry?
Yes. Customers can include photos, videos or documents so the team has useful context before quoting or booking the work.
Does the booking system work with estimates?
Yes. The booking enquiry leads naturally into a branded estimate, online customer approval and then a confirmed job card.
Ready to run your workshop with less admin?
Workshop IQ brings customer enquiries, estimates, approvals, job cards, parts, invoices and payments into one workflow.
Start your free 7-day trial